Delivery Information
Delivery Cost and Timeframes
The delivery cost and timeframe depend on the order weight and the delivery region. The exact cost and estimated delivery time will be automatically calculated in the shopping cart before placing the order.
Free Shipping
Free shipping is available for orders over 100 EUR within the European Union.
This offer applies to deliveries to the following countries:
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
For deliveries outside the European Union, the shipping cost will be calculated individually, depending on the destination country and available courier services.
Average Delivery Times
| Region | Estimated Time |
|---|---|
| Poland | 1–2 business days |
| EU countries | 2–7 business days (depending on the country) |
| Non-EU countries (e.g., Norway, Switzerland, Balkan region) | 4–10 business days |
The delivery time starts counting from the moment the order is handed over to the courier.
Order Tracking
As soon as the order is handed over to the transport company, you will receive an email containing:
- a tracking number
- instructions on how to track your shipment
Additional Delivery Information
- Delivery is carried out by courier to the address you provide.
- For international deliveries, according to local laws, import duties, taxes, and other charges may apply, which must be paid by the recipient.
- Additional charges may apply for oversized shipments or for deliveries to remote or hard-to-reach regions.
- Delivery attempts: the courier usually makes several delivery attempts before returning the shipment to the sender.
- Shipment inspection: we recommend checking the condition of the shipment upon receipt and immediately reporting any damage.