Ordering & delivery

How buying from XM Textiles works: what free delivery covers, the quantities we sell in, and how orders travel.

Free shipping from €100

Orders of €100 or more (incl. VAT) ship free to every EU country. Zero-VAT orders (reverse charge or export invoicing) count the €100 on the ex-VAT total.

FR rolls always ship free in the EU

Flame-retardant fabrics and FR reflective tapes ship free anywhere in the European Union — from one full roll.

How we sell

From one metre

Retail orders are cut to length from one metre at the listed prices. A full roll is 50–70 m of fabric or 100 m of reflective tape.

7-day reservation

Once you place an order, the stock is booked for you for seven days — time enough to arrange payment and paperwork.

Priced by quantity

List prices apply to cut-length orders. Companies buying by the roll get individual quotes and volume pricing. Open a trade account

How orders travel

Courier across the EU & UK

Parcel and roll orders ship by DHL or DB Schenker from European warehouse stock.

Stock in three European warehouses

Fabric is held in Poland, Romania and Portugal — most EU deliveries take days, not weeks.

Container & air freight

Volume orders ship directly from production by container or air — quoted case by case.

Photo SHP-01

Cut-to-length in the warehouse — fabric being measured/cut from a full roll on the cutting table

Landscape 3:2 · retail 'from one metre' proof

Photo SHP-02

Packed rolls at the loading dock — wrapped, labelled rolls being handed to the DHL/DB Schenker courier

Landscape 3:2 · shipping labels visible, courier context

How long delivery takes

Counted from the moment the order is handed over to the courier.

Region	Estimated time
Poland	1–2 business days
EU countries	2–7 business days, depending on the country
Outside the EU (e.g. Norway, Switzerland, the Balkans)	4–10 business days

Order tracking

As soon as your order is handed over to the transport company, you receive an email with the tracking number and instructions for following the shipment.

Good to know

Below the free-shipping threshold, the delivery cost is shown at checkout before you place the order.
Deliveries outside the European Union are quoted individually, and any import duties, taxes and local charges are paid by the recipient.
Oversized shipments and deliveries to remote regions may carry an additional charge — we confirm it before dispatch.
The courier makes several delivery attempts before a shipment is returned to the sender.
Check the condition of the shipment on receipt and report any transport damage to us immediately.

See the fabric first

Approved trade accounts can order a free 1 m cut of the selected colour. Colour cards and the fabric's mapped print catalogue can also be ordered by post.

All fabrics