Guides & articles
Practical guides to how buying from XM Textiles works — quantities and cutting, delivery, VAT and returns. Written by the team that runs the shop.
Delivery
Delivery
EU delivery from three warehouses: how your order travels
Stock in Poland, Romania and Portugal, free shipping from €100, DHL/DB Schenker couriers and per-shipment tracking — the logistics behind every order.
Read the guideBuying guide
Buying guide
How to order fabric: by the metre or by the roll
Cut-to-length from one metre or full rolls at trade terms: how quantities, cutting, invoicing and the 7-day stock reservation work at XM Textiles.
Read the guideVAT & invoicing
VAT & invoicing
VAT and reverse charge on fabric orders: a buyer's guide
Why prices are shown ex-VAT, when EU businesses buy at 0% under reverse charge, how VIES validation works and what happens with multi-warehouse orders.
Read the guideReturns
Returns
Returns and the cut-fabric rule: what can go back
The 14-day consumer withdrawal right, why fabric cut to your metreage is exempt under EU law, and how warranty claims for faulty goods always apply.
Read the guide